Customer Service FAQs

How Do I Check My Order Status?
Please refer to the order status link in your confirmation email.  If you cannot find or did not receive the email please contact us directly.   Call us...
Thu, 4 Apr, 2019 at 1:06 PM
How Do I Make a Change to My Order or Cancel an Item?
Please contact us directly if you need to make edits to your order. Call us at (909) 443-5068 or email us 
Thu, 4 Apr, 2019 at 1:07 PM
How Do I Know When an Item Will be Restocked Online or Stocked in Stores?
Out of stock items will have an "email me" feature which will alert you when an item is back in stock.  
Thu, 4 Apr, 2019 at 1:08 PM
Will Hustler Hollywood Show on My Credit Card / Bank Statement?
Hustler Hollywood understands your need for discretion, and the transaction will be listed as LFP Ecommerce, LLC .
Thu, 4 Apr, 2019 at 1:09 PM
Can I Use My Hustler Hollywood Rewards Card Online?
At this time, we are unable to automatically reward you points at the time of purchase. If you are a rewards member and have recently made a purchase online...
Thu, 4 Apr, 2019 at 1:09 PM
What Forms of Payment do You Accept?
We currently accept Visa, MasterCard, American Express®, Discover Card, and Pay Pal.  HustlerHollywood.com does not accept personal checks or money orde...
Thu, 4 Apr, 2019 at 1:10 PM
Why Do I See Duplicate Charges on My Account?
If your transaction is declined due to an AVS mismatch (the billing address entered does not match what the card issuing bank has on file) the funds that we...
Thu, 4 Apr, 2019 at 1:11 PM
Do I Have to Pay Sales Tax?
HustlerHollywood.com charges sales tax in the states of California, Oklahoma, Kentucky, Louisiana, Washington, Illinois, Georgia, Indiana, North Carolina, O...
Wed, 29 Jul, 2020 at 12:11 PM
What is Your Return Policy?
Due to the nature of our products, all items must be in their unopened original packaging to be eligible for return. Please note: This includes any intimate...
Mon, 6 Jan, 2020 at 2:25 PM
How Do I Request a Return?
Call us at (909) 443-5068 or email us  
Thu, 4 Apr, 2019 at 1:12 PM