Due to the nature of our products, all items must be in their unopened original packaging to be eligible for return. Please note: This includes any intimates such as lingerie or hosiery that come packaged in boxes. All electronic toys are tested before they are shipped, and resealed with a tested sticker. This sticker must be intact to be eligible for a return. If your are not completely satisfied with your HUSTLERHollywood.com purchase and you are within our return policy guidelines, please return it for a full refund within 30 days of delivery.
All returns require a Return Merchandise Authorization (RMA) before the return can be processed. Any items sent back without a proper RMA will be refused and shipped back to you.
We regret that we are unable to refund your original shipping charges unless the return was a result of our error.
HustlerHollywood.com is unable to offer exchanges by mail. If you want to exchange your item, please return your original item and process a new order.