If your transaction is declined due to an AVS mismatch (the billing address entered does not match what the card issuing bank has on file) the funds that were already authorized may stay on hold until it is released by the card issuing bank. Because of this, you may see multiple charges on your card. Unfortunately we are unable to release these funds, but they usually fall off your account within 3-7 business days. If you need to release the funds sooner you will need to contact your bank to do so.
Why Do I See Duplicate Charges on My Account? Print
Modified on: Thu, 4 Apr, 2019 at 1:11 PM
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