Once you have received your merchandise authorization number, you may use the prepaid return shipping label that was e-mailed to you.


Return Instructions:

  1. Place your item in a sturdy box and seal it with tape.  You may use the original shipping materials.
  2. Securely attach the return label to the box, covering the original shipping label. 
  3. Remove, completely cover, or mark through the original shipping label.
  4. Ship your package by:
  5. Placing it in your mailbox or USPS collection box
  6. Dropping it off at any Post OfficeTM.  To find the Post Office closest to you, call 1.800.ASK.USPS (1.800.275.8777) or go to http://www.usps.com and click on Locate a Post Office.
  7. Giving it to your USPS carrier
  8. Requesting a pickup for the next day from your USPS carrier at http://www.usps.com/pickup
  9. Dropping it off at a staffed FedEx Office, FedEx World Service Center or FedEx Authorized ShipCenter location or including it with your regular scheduled FedEx Ground pickup.
  10. Keep a copy of the shipping label for your reference
  11. Keep a copy of your Return Tracking Number for your records
  12. Go to FedEx.com to track the status of your shipment